Terms Of Use

RENTAL AGREEMENT

Please read these terms carefully. By booking with us, you agree to the conditions outlined below.

Last updated: June 2025

1. Return Window

All rental items must be returned by the agreed return date and time specified in your booking confirmation. Late returns will be charged at the daily rental rate for each additional day until items are received. Jerclan Rentals reserves the right to recover items at the renter’s expense if they are not returned within 48 hours of the agreed time.

2. Damage & Loss Liability

The renter is responsible for all rental items from the time of pickup or delivery until they are returned to Jerclan Rentals. This includes:

  • Damage beyond normal wear and tear
  • Loss or theft of any item
  • Staining, burns, or other permanent damage

Damaged or lost items will be charged at replacement cost. The refundable deposit will be applied toward any damage or loss charges.

3. Deposit

A refundable security deposit is required to confirm your booking. The deposit will be returned within 5 business days after all items are returned and inspected in good condition. Any charges for damage, loss, or late returns will be deducted from the deposit before it is refunded.

4. Cancellation Policy

  • 72 hours or more before event: Full refund of deposit.
  • Less than 72 hours before event: Deposit is forfeited.
  • Same-day cancellation: Full rental amount is owed.

To cancel, contact us by sending a message through the website, texting, or calling us directly. Cancellations are confirmed only once you receive a reply from Jerclan Rentals.

5. Payment

The full rental balance is due before delivery or pickup. Accepted payment methods include Zelle, cash, and any other method agreed upon at time of booking. Booking is not confirmed until payment is received.

6. Use of Items

Rental items are for personal event use only and may not be sub-rented, resold, or used for commercial purposes without prior written consent from Jerclan Rentals. Items must be used in accordance with their intended purpose.

7. Contact

Questions about these terms? Reach us at our contact page or via our social media platforms.